how far in advance do i need to book?
As long as we have artists available you can book as close to your date as you would like. The likelihood we will have a whole team available is better if you book 6 month plus a head of time .
What is a trial and do i need one?
A trial is a rehearsal of what we will be doing on day of your event. This service is mainly used for brides but is available to anyone who wants to perfect their look. This service is 3hours of Hair and Makeup so we can get your look just right before your very important day. Wedding trials are highly recommended. We only schedule a certain amount of time day of for Bridal glam. We are not responsible if Glam runs overtime due to lack of Bridal Trial. We highly advise brides to do them no less that 1 month before the date of their event.
Do i need to sign a contract?
Yes. All wedding parties must sign a contract in order to reserve the said date.
do i need to leave a deposit?
A 50% deposit of total services needed is due with signed contract in order to hold your date for all wedding parties. 25% of that deposit is non-refundable. We accept Venmo, Zelle and or Cash. Credit Card. And a credit card number needs to be on file for any overage charges.
should i come with dirty hair?
What you have heard is false. Dirty hair is not better to work with. If hair is too dirty it will not style or keep a style for a long period of time. Please come with clean DRY hair. Hair should be washed and blowdried the night before. DO NOT AIR DRY .
DO YOU HAVE A MINIMUM AMOUNT OF SERVICES IN ORDER TO BOOK?
We do not have a minimum but if we will be traveling for service ( just hair or just makeup) a fee of $50.00 is added to listed price. We do not charge more if 5 or more services are booked.
When is the remaining balance due?
For weddings final payment is due no later then one week before the event . We know that day of gets a little hectic and dealing with payment is the last thing on your mind. We want you to enjoy your day as stress free as possible. Do and go’s pay artist on day of.
What if i have sensitive skin or want you to use my products ?
Our artist come well equipped with tools and products to fit every skin tone and texture. We welcome any product you would like to use especially if you have specific allergies. If we are not familiar with the product we can not guarantee the longevity of the product.
What is your cancellation policy?
We understand things happen unfortunately the closer we get to your date the less likely we are able to book another event. You will be refunded 25% of your initial deposit before 90 days before your event. 89days or less before your event your deposit is no longer refundable . Refunds must be submitted in writing. If wedding is paid in full the refund of money is as follows: Before 90 days 75% of money will be returned to you. 89 -60 days or less 50% of your money will be refunded to you. 60 days or less 0% of money will be refunded to you.
do you charge a travel fee?
Yes. Travel fee is dependent on distance and time to get there. Travel fees include gas , time, supply transport and accommidations ( if needed) for each artist going dependent on distance. Los Angeles and Orange County proper have a flat rate of $100 per artist. Areas outside LA and OC proper will have additional fees on top of that.
I don’t wear a lot of makeup do i still need a trial?
We strongly suggest you do. Your version of little makeup may be different than what we consider little makeup. Also on the day of trial we are choosing colors and planning your look. And above all testing out the longevity of the look. We suggest you use the trial to try things you may want to do but are nervous to go to far or if your look is too far and how we can dial it back.
CAN I TIP MY ARTIST?
Of course!!!!!. We do have a general 18% gratuity charge added to the total services at signing of the contract but if you feel your artist went above and beyond please feel free to tip your artist.
Can i choose my artist?
Absolutely, If your artist is available for your event date we will do our best to set you up with them.